Uber CEO Travis Kalanick says the company is “not the greatest in the world” for having a bad reputation.
Kalanicks comments came as he testified before Congress and said he would not commit to a policy to ban Uber from the US.
Read moreUber has been sued over its surge pricing, and Kalanies statement comes just days after Uber CEO John Krafcik called for the company to “stop pandering” to drivers in a speech in Washington.
“We are not the greatest company in the universe,” Krafcik said.
“We have a pretty bad history.”
Uber is suing the company over surge pricing in cities including New York, San Francisco and Boston.
A spokeswoman for Uber, Jessica Guilfoyle, told the New York Times that the company would not comment on ongoing litigation.
Uber has a reputation for being aggressive in lawsuits and has also faced criticism for its treatment of drivers.
Uber drivers have been targeted with a series of strikes and lawsuits from drivers who say they are unfairly denied fares or pay less than they should.
In October, Uber said it would no longer allow drivers to work after Thanksgiving.
At a Senate hearing on Tuesday, Sen. Dianne Feinstein, a Democrat from California, said Uber had “a pretty good reputation” for taking care of its drivers, adding that the ride-hailing company was “not doing a good job” of training its drivers.
“I would say that if there’s one thing that we have in common, it’s a reputation,” Feinstein said.
Feinstein also said she would look to regulate ride-sharing services in California.
The Senate hearing focused on Uber’s surge pricing policy, but the company said it was not involved in the protests.